Why SDL

More than a management system, SDL is the total package.


It’s a citywide solution.

  • Applications, licenses, permits and work orders
  • Property-based for easy interdepartmental access
  • OPRA and Complaint Management functions

It’s a citizen engagement tool.

  • Available online 24-7-365
  • Accessible online forms and applications
  • Automated and real-time notifications
  • Reduces phone calls and inquiries

It’s a workforce mobilizer.

  • Native app with offline access
  • Mobile printing and email to citizens
  • More time in the field, less in the office

It’s a secure alternative.

  • Desktop interaction on premises
  • Hybrid cloud solution
  • Municipalities own the data, on their network